Agenda

Sunday, January 11

10:00am - 10:45am

Interactive Roundtable

Expert-led Interactive Roundtables - Session 1

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New York Ballroom, Level 3

Interactive Roundtable

Return policy optimization: Profits and customer satisfaction

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New York Ballroom, Level 3

Interactive Roundtable

Impacts of tariffs on circularity

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New York Ballroom, Level 3

Interactive Roundtable

Circularity metrics and tracking

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New York Ballroom, Level 3

Interactive Roundtable

Free returns: Sustainability and margin impact

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New York Ballroom, Level 3

Interactive Roundtable

Return fraud: Detection and prevention strategies

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New York Ballroom, Level 3

Interactive Roundtable

Returns forecasting

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New York Ballroom, Level 3

Interactive Roundtable

Returns reduction: Strategies for retailers

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New York Ballroom, Level 3

Interactive Roundtable

Finance exec deep dive: What to measure

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New York Ballroom, Level 3

Interactive Roundtable

Secondary market: Addressing critical returns challenges

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New York Ballroom, Level 3

Interactive Roundtable

International exports: rules & regs

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New York Ballroom, Level 3

Interactive Roundtable

Right-to-repair: Regulatory landscape

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New York Ballroom, Level 3

Interactive Roundtable

Extended producer responsibility laws

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New York Ballroom, Level 3

Interactive Roundtable

What consumers & regulators should know about returns

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New York Ballroom, Level 3

Interactive Roundtable

Closing the loop with post-consumer tracking

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New York Ballroom, Level 3

Interactive Roundtable

Repair or recycle: Calculating the ROI

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New York Ballroom, Level 3

12:00pm - 12:45pm

Interactive Roundtable

Expert-led Interactive Roundtables - Session 2

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New York Ballroom, Level 3

Interactive Roundtable

Apparel: Intentional returns best practices

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New York Ballroom, Level 3

Interactive Roundtable

Digital passport: Deep dive

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New York Ballroom, Level 3

Interactive Roundtable

Influencing consumer behavior to reduce returns

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New York Ballroom, Level 3

Interactive Roundtable

Measuring circular business model ROI

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New York Ballroom, Level 3

Interactive Roundtable

Predictive analytics for returns forecasting

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New York Ballroom, Level 3

Interactive Roundtable

Product donations: When and why?

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New York Ballroom, Level 3

Interactive Roundtable

B2B resale and recommerce practices for refurbished electronics

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New York Ballroom, Level 3

Interactive Roundtable

Reducing returns through personalization

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New York Ballroom, Level 3

Interactive Roundtable

Returns fraud reduction strategy

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New York Ballroom, Level 3

Interactive Roundtable

Return. Restock. Resell. How AI turns returns into revenue-ready inventory

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New York Ballroom, Level 3

Interactive Roundtable

Reverse logistics KPIs and benchmarking

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New York Ballroom, Level 3

Interactive Roundtable

Reverse logistics: Outsourcing pros and cons

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New York Ballroom, Level 3

Interactive Roundtable

Selecting a third-party logistics partner

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New York Ballroom, Level 3

Interactive Roundtable

Using AI/ML in reverse logistics

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New York Ballroom, Level 3

Interactive Roundtable

Products returns & consumer mindset

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New York Ballroom, Level 3

3:30pm - 4:15pm

Interactive Roundtable

Expert-led Interactive Roundtables - Session 3

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New York Ballroom, Level 3

Interactive Roundtable

Designing supply chain networks for reverse logistics

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New York Ballroom, Level 3

Interactive Roundtable

Finance exec deep dive: What to measure

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New York Ballroom, Level 3

Interactive Roundtable

Free returns: Sustainability and margin impact

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New York Ballroom, Level 3

Interactive Roundtable

Improving the customer returns experience

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New York Ballroom, Level 3

Interactive Roundtable

Investor Corner: Investing in circularity

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New York Ballroom, Level 3

Interactive Roundtable

Product liquidation: Deep dive

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New York Ballroom, Level 3

Interactive Roundtable

Refurbished products: Building trust for resale

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New York Ballroom, Level 3

Interactive Roundtable

Resale platforms: Selection and implementation

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New York Ballroom, Level 3

Interactive Roundtable

Managing returns in omnichannel retail

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New York Ballroom, Level 3

Interactive Roundtable

Returns and building brand loyalty

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New York Ballroom, Level 3

Interactive Roundtable

Returns: A CX differentiator

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New York Ballroom, Level 3

Interactive Roundtable

Reverse logistics strategies: Fashion and apparel

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New York Ballroom, Level 3

Interactive Roundtable

Smart labeling in reverse logistics

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New York Ballroom, Level 3

Interactive Roundtable

The psychology of returns: how policy affects behavior

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New York Ballroom, Level 3

Interactive Roundtable

The role of reverse logistics in achieving ESG goals

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New York Ballroom, Level 3

Monday, January 12

10:00am - 10:45am

Interactive Roundtable

Expert-led Interactive Roundtables - Session 4

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New York Ballroom, Level 3

Interactive Roundtable

Apparel: Intentional returns best practices

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New York Ballroom, Level 3

Interactive Roundtable

B2B resale and recommerce practices

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New York Ballroom, Level 3

Interactive Roundtable

Closing the loop with post-consumer tracking

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New York Ballroom, Level 3

Interactive Roundtable

Electronics and e-waste recovery strategies

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New York Ballroom, Level 3

Interactive Roundtable

Extended Producer Responsibility (EPR): Deep dive

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New York Ballroom, Level 3

Interactive Roundtable

Extended producer responsibility laws

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New York Ballroom, Level 3

Interactive Roundtable

Influencing consumer behavior to reduce returns

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New York Ballroom, Level 3

Interactive Roundtable

Solving Returns

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New York Ballroom, Level 3

Interactive Roundtable

Recycling markets best practices

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New York Ballroom, Level 3

Interactive Roundtable

Return fraud: Detection and prevention strategies

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New York Ballroom, Level 3

Interactive Roundtable

Returnless refunds: When and why?

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New York Ballroom, Level 3

Interactive Roundtable

Returns reduction: Strategies for retailers

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New York Ballroom, Level 3

Interactive Roundtable

Reverse logistics: Outsourcing pros and cons

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New York Ballroom, Level 3

Interactive Roundtable

AI agents in reverse logistics: How to actually automate manual operations

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New York Ballroom, Level 3

Interactive Roundtable

Sorting and grading textile returns and donations

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New York Ballroom, Level 3

12:00pm - 12:45pm

Interactive Roundtable

Expert-led Interactive Roundtables - Session 5

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New York Ballroom, Level 3

Interactive Roundtable

Designing products for circularity: challenges and opportunities

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New York Ballroom, Level 3

Interactive Roundtable

Designing supply chain networks for reverse logistics

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New York Ballroom, Level 3

Interactive Roundtable

Impacts of tariffs on circularity

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New York Ballroom, Level 3

Interactive Roundtable

Improving the customer returns experience

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New York Ballroom, Level 3

Interactive Roundtable

Investor Corner: Investing in circularity

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New York Ballroom, Level 3

Interactive Roundtable

Refurbished products: Building trust for resale

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New York Ballroom, Level 3

Interactive Roundtable

Resale platforms: Selection and implementation

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New York Ballroom, Level 3

Interactive Roundtable

Return policy optimization: Profits and customer satisfaction

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New York Ballroom, Level 3

Interactive Roundtable

Returns and building brand loyalty

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New York Ballroom, Level 3

Interactive Roundtable

Returns management: Retail-manufacturer collaboration

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New York Ballroom, Level 3

Interactive Roundtable

Reverse logistics strategies: Fashion and apparel

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New York Ballroom, Level 3

Interactive Roundtable

Right-to-repair: Regulatory landscape

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New York Ballroom, Level 3

Interactive Roundtable

Secondary market: Addressing critical returns challenges

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New York Ballroom, Level 3

Interactive Roundtable

Unlocking value in the circular textile economy

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New York Ballroom, Level 3

Interactive Roundtable

What consumers & regulators should know about returns

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New York Ballroom, Level 3

3:30pm - 4:15pm

Interactive Roundtable

Expert-led Interactive Roundtables - Session 6

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New York Ballroom, Level 3

Interactive Roundtable

Strengthening Systems and Amplifying AI Performance

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New York Ballroom, Level 3

Interactive Roundtable

Digital passport: Deep dive

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New York Ballroom, Level 3

Interactive Roundtable

Measuring circular business model ROI

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New York Ballroom, Level 3

Interactive Roundtable

Product donations: When and why?

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New York Ballroom, Level 3

Interactive Roundtable

Products returns & consumer mindset

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New York Ballroom, Level 3

Interactive Roundtable

Repair or recycle: Calculating the ROI

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New York Ballroom, Level 3

Interactive Roundtable

Returns: A CX differentiator

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New York Ballroom, Level 3

Interactive Roundtable

Reverse vending machines: Electronics

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New York Ballroom, Level 3

Interactive Roundtable

Robotics in returns processing

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New York Ballroom, Level 3

Interactive Roundtable

Selecting a third-party logistics partner

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New York Ballroom, Level 3

Interactive Roundtable

Circular/Sustainabilty: Lessons from Europe

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New York Ballroom, Level 3

Interactive Roundtable

Electronics and e-waste recovery strategies

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New York Ballroom, Level 3

Interactive Roundtable

Extended Producer Responsibility (EPR): Deep dive

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New York Ballroom, Level 3

Interactive Roundtable

Using AI/ML in reverse logistics

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New York Ballroom, Level 3

Interactive Roundtable

Managing spare parts and warranty returns

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New York Ballroom, Level 3

QUICK LINKS

Attend

Schedule

Expo

Networking

Sunday, January 11

Monday, January 12