January 11-12, 2026 | Sheraton Times Square | NYC
Customer expectations and revenue opportunities don’t stop at the point of sale. Reverse logistics professionals and experts came together at NRF Rev and partnered to manage what comes next.
Building on the strong foundation laid by the Reverse Logistics Association, NRF Rev brought new cost reduction and revenue opportunities for product returns and excess inventory by improving reselling, refurbishing and recycling processes.
Retailers, brands and manufacturers came together in one collaborative space and created a like-minded community ready to realize new cost-savings and profit potential.
NRF Rev took place January 11-12, 2026 at the Sheraton Times Square in New York City.
At NRF Rev, retail logistics professionals forged the important partnerships to optimize product returns, reverse logistics and circularity initiatives:
Attendees gained expert, practical knowledge from carefully selected keynote sessions.
They dove into meaningful conversations with your peers during smaller roundtable discussions.
They discovered how frictionless product return experiences can build trust, deepen customer relationships and increase lifetime value.
They learned how post-purchase engagement — tracking, communication and support — can reduce returns and boost customer retention.
They exchanged ideas and made helpful connections at group lunches, happy hours and other networking events throughout the conference.
From profitability to sustainability, the future of returns and reverse logistics is full of opportunity — and complexity. NRF Rev brings together industry leaders, innovators and experts to explore the topics and technologies that are shaping what’s next. If you are serious about elevating your returns and reverse logistics game, NRF Rev is where you need to be.
Everything that happens after the sale is an aspect of reverse logistics or returns management. For retailers, manufacturers and supply chain professionals, an inefficient return, refurbishing or reselling process can mean significant financial losses, including increased operating costs and inventory write-offs.
On the flip side, approaching reverse logistics as a true revenue-building strategy can help you turn a cost center into a profit channel, designed with sustainability in mind.
