Zach Kramer

Zach Kramer is an Account Director at Blue Yonder, where he helps leading retailers transform their returns and order management strategies to drive efficiency, profitability, and customer satisfaction. With 15+ years of experience in client service, partnerships, and business development across a variety of industries, Zach brings a unique perspective on how technology can solve complex operational challenges.

Zach joined Blue Yonder through the recent acquisition of Optoro, where he served as Senior Vice President of Client Success, leading teams focused on delivering measurable value and strategic thought leadership for leading retailers and brands. Zach is passionate about helping retailers turn returns into a competitive advantage through scalable, responsive solutions. He works closely with leadership teams to implement strategies that maximize inventory outcomes and improve the customer experience.

Outside of work, you can find Zach outdoors with his wife and three young children, or cheering on his beloved Philadelphia and Penn State sports teams.